Tag: leadership

Delightful Leadership Tidbits from Disney

tl;dr: Link to an excellent blog post about leadership lessons from the Jungle Cruise at Disneyland.

Before Christmas, my colleagues and I were privileged to attend a multi-day leadership course from Jeff Kober. Jeff is insightful, patient, and charming.

To solidify our learnings, we’re reading his works in book club format. Jeff has graciously attended each chapter’s discussion via video. I can’t say enough positive things about Jeff Kober.

In our latest meeting we discussed chapter five of his book, Lead With Your Customer. (Chapter title, Why Should Employees Work for You?.)

Not only did Jeff attend and give great guiding comments to the group, he followed up with a link to one of his relevant articles  about leadership lessons from the Jungle Cruise at Disneyland.

Enjoy!

I’m too High to Write

A mountain pond at Camp Steiner, a few miles from Hinckley Scout Ranch in the Uintah Mountains.

I was going to write an article today, but I’m too high. In fact, this is my second day living out of a trailer at 9,000 feet while I attend an immersive, 6-day leadership training in the Uintah Mountains. I’m spending about 10 hours a day in leadership training. In the evenings I meet back with… Continue reading I’m too High to Write

Quotpourri: Listening, Safety, and Leadership

From an SSCA Newsletter (and the linked to Desktop Coach article). Active Listening Listen with the absence of thought. Listen without a filter. Listen without inserting your own viewpoints, paradigm, personal experiences, or belief systems. Listen without feeling the need to provide an answer. Build a Circle of Safety [The] best organizations foster trust and cooperation because… Continue reading Quotpourri: Listening, Safety, and Leadership

I’m Sorry I Was Rude Today

illustartion of expressions of face on white background

You can have intellectual curiosity. You can relish inquiry. But I still think people don’t like being wrong. And as much as I dislike being wrong, I hate being in the wrong. I snapped at a direct report today. It was in a tense voice, at a normal volume. It was one sentence long.

Read: Crucial Conversations

About time for me to read Crucial Conversations again.

If Leadership and Self Deception had a baby with ManagerTools.com it would be Crucial Conversations. The book takes an intensely personal view of leadership and combines it with an emphasis on observable behavior and concrete action. More good information in this book than you can absorb after only one reading.

I highly recommend the book. It is universally useful. If you ever talk to other people then you will eventually need the skills in this book.

Buffet’s ABCs of Corporate Decay

[The] ABCs of business decay… are arrogance, bureaucracy and complacency…. When these corporate cancers metastasize, even the strongest of companies can falter. Warren Buffet in letter to stakeholders as reported in http://www.bloomberg.com/news/articles/2015-02-28/buffett-says-next-ceo-must-fight-decay-complacency-at-berkshire